About Us

Wise Computer Solutions, located just outside Rochester, NY, employs more than 20 highly trained in-house technical support agents.

Our Promise to You.

We will never outsource your support.

We will provide outstanding computer support services at an affordable rate.

We guarantee 100% customer satisfaction.

Want to be a Wise Guy?

We are currently accepting applications for the following positions:

Remote Repair Specialist

All candidates must be CompTIA A+ Certified and have at least 3 years working in a computer related field.

Sales Associate

All candidates must have prior sales experience working in a computer related field.

Please send resume and cover letter to careers@wisehelpdesk.com

The "Original Wise Guy"

Wise Computer Solutions is operated by Dan Woodruff and his wife Laura out of Lakeville, NY. They have both been heavily involved in the IT industry since 1992.

Dan opened his first computer store in Livonia, NY to service the local community. Because the store was so successful, he was asked to become the senior network technician at Livonia Central School system. There, Dan managed the daily operations of over 1300 computer systems while maintaining an unheard of up time of 99.98%.

After years at Livonia, Dan decided he could offer more to the public and started Wise Computer Solutions. Wise Computer Solutions officially opened on January 1st, 2006. Since then the company has serviced over 1,400 residential customers and worked with over 100 businesses to support their computer systems and networks.

Dan found his niche in the home service market by offering same or next day computer repair at an affordable rate. By the same means he has devised a unique way to help small businesses. Wise Computer Solutions offers "Big Company" IT services to small companies for a fraction of the cost.

Wise Computer Solutions employs a highly qualified technical support staff and have worked for some of Rochester's largest corporations including Kodak, Xerox, Bausch & Lomb and Frontier.

When it comes to computers and networks we don't take yours lightly. All of our Wise Certified Technicians™ come with the expertise you should expect from your IT solutions provider.

Wise Computer Solutions is here to help all computer users. Wise focuses on offering preventative solutions to our clients instead of just a break fix relationship.

Please do not hesitate to call us today.
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